Shipping & Payment

DELIVERY

  • Free shipping within Germany
  • Exception: For shipping to all other European countries, we charge a shipping fee of 5 euros
  • International shipments are sent with "Warenpost Premium". The delivery time varies depending on the destination.
  • Shipments outside of Germany are sent by DHL and take about 2-3 days
  • For more information, please have a look at our FAQs

RETURN

  • Simple and uncomplicated within 30 days
  • The buyer bears the costs of the return
  • Information on the process can be found in our FAQs

PAY

    The following payment methods are generally available in our shop:

    Credit card
    In the ordering process you enter your credit card details. Your card will be charged immediately after placing the order.

    PayPal, PayPal Express
    In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal and identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.

    Immediately by Klarna
    In order to be able to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment order. Your account will be debited immediately after placing the order. You will receive further information during the ordering process.

    Google Pay
    In order to be able to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You'll get more information during the ordering process.

    Apple Pay
    In order to be able to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, and have the Apple Pay function activated , identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.

    Klarna
    In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna") we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise regulated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. You will receive further information for the respective payment option and in the ordering process.

    Purchase on account via Klarna
    The invoice amount is due 14 days after dispatch of the goods and receipt of the invoice.